Апробацiя програмно–технологiчного iнструментарію автоматизацiї імітаційного моделювання процесiв надання послуг
The results of the trial of program and technological tools for automation of service process simulation obtained via applying them to the operation of two Homel regional post offices are discussed. Methods for analysis of the quality of postal services are described. They are spread trivially over...
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| Date: | 2008 |
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| Main Author: | |
| Format: | Article |
| Language: | rus |
| Published: |
The National Technical University of Ukraine "Igor Sikorsky Kyiv Polytechnic Institute"
2008
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| Online Access: | http://journal.iasa.kpi.ua/article/view/108553 |
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| Journal Title: | System research and information technologies |
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